Mondial Assistance - ELVIA Reiseversicherung
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You can expect a lot from us

Mondial Assistance International offers more than just insurance. The variety of trips and destinations to the most remote corners of the earth require a comprehensive portfolio of services. We take our customers’ wishes seriously, develop them into customised products, and are industry leaders in innovation.



About 8.5 million travelers depart on their vacations from Germany alone each year with an ELVIA travel insurance policy in hand. They enjoy the protection of our worldwide safety net: 28 operaion centres and Group companies spanning five continents manned by 10,200 employees ensure that help gets to where it is needed as quickly as possible. 

Our multi-lingual and technically competent and diverse staff make it possible to communicate easily every time and to resolve the most difficult situations. 

Unforeseen circumstances occur again and again either before or during a trip. These circumstances can be not only painful, but also expensive. We would like our customers to be able to relax when they travel, and, if something does happen, we want help to be provides quickly, efficiently and professionelly, without a lot of red tape. 

Since we are entirely specialized in the area of travel protection, we constantly adjust our range of products and assistance solutions to changing travel and reservation trends. Our corportat clients and their customers with innovative modern insurance products at attractive conditions. 

Over 10,000 bussiness partners in Germany alone, including numerous well-known travel agencies, tour operators and airlines, trust us because of extensive experience and performance. They know that their customers are in the best hands with Mondial Assistance International! And on top of this the additional business increases their own revenues and builds customer loyalty! 

Whether you need an insurance package or individual protection – we have a customised offer for every traveler’s request. No matter what the destination, ELVIA Protection, like a guardian angel, will follow your customers everywhere. 

To facilitate consultation and sales, Mondial Assistance International offers a range of additional services. We know you have high expectations, and the market situation can change quickly. That's why we keep up, recognise the trends, and respond to them, paving the way with our product innovations.