Mondial Assistance - ELVIA Reiseversicherung
Agentur- Login

Local Knowledge, Global Reach

Mondial Assistance Group (MAG) is the world market leader in assistance, travel insurance and customer services. The Group offers its corporate clients innovative, customised quality solutions, and there customers problem-free, immediate assistance at all times anywhere in the world.

Historical Background
Founded in 2000, Mondial Assistance Group is the result of a successful merger of ELVIA Reiseversicherung of Switzerland and SACNAS-Mondial Assistance of France, two companies with 75 years of increasing technical competence in travel insurance and service solutions. Today, the Group is owned by AGF of Paris and RAS of Milan in equal shares; both companies are members of the ALLIANZ Group… 

A Worldwide Multilingual Network
Mondial Assistance Group has 24-hour emergency call centres in 28 countries across all of the continents. Our trained staff of more than 10,200 employees speaks 40 languages and is supported by a worldwide network of 400,000 service providers, including medical specialists and institutions, technicians, auto mechanics, and dealers, as well as auto rental agencies, airlines, and railway companies. Additional support is provided by 240 correspondents, the operational representatives of the Group, who make it possible for us to act in every country around the world... 
Staying at the Cutting Edge with Modern Resources
Overall, the Group’s operational teams carry out close to 15 million interventions per year. They have a complete selection of highly developed and modern resources and technologies at their disposal. Telematics, telemedicine, cartography, electronic transmission of information, and GPS/GSM-positioned systems are only a few of these. These resources make it possible for the teams from the Mondial Assistance Group to provide interactive, flexible, and secure high-quality services immediately and under all conditions.

Solutions for All Business Units and Situations
The Group designs solutions for both complex and simple situations, at any time and in any place. They are customised and are based on the specialised and developing needs of our customers.